Fixed prices. Six tiers. One page.
No "starting from," no ranges, no quotes on request. Assessment and Discovery are where we find the right tier for your tool. Everything after is a number you can plan around.
Every engagement starts with one of two conversations.
You already have the tool → Assessment, free. You don't have it yet → Discovery, paid and credited. Both end in a written report and a fixed quote. Neither ever turns into a surprise invoice.
Assessment
Two weeks. Eight-category structured review scored against the Framework. You receive a written report: what's already framework-compatible, what needs hardening, and a fixed quote for Harden + Operations at your tier.
Discovery
Two weeks. Working sessions, technical discovery, written specification. Ends in a fixed quote for Build + Operations. The fee is credited in full against Build if you proceed.
Six tiers, defined by what the tool means to your business.
Tier is set from business criticality, workflow complexity, integration count, data sensitivity, and fragility. It's the same tier whether you're on Harden, Build, or Operations — so every number on the next page is tied to the same anchor.
Helpful tool
A utility that makes one workflow easier. If it went down for a day, people would grumble and find another way. Low integrations, light data.
Useful operational tool
Part of someone's daily work. A few integrations, a real user base. Downtime is a real drag on productivity.
Important leverage platform
The tool runs an important process — intake-to-invoice, commissions, matter overlay. Sensitive data, multi-integration. Outage costs money.
Core leverage platform
Multi-team, multi-integration. The operational backbone for a function of the business. Breaks the day if it's down.
Business-critical operating system
Customer-facing. Field-to-office. Regulated context. Tight recovery objectives are genuinely appropriate here.
Mission-critical business system
Multi-tool, multi-system. Real-time expectations, sub-hour RTO/RPO, regulated data. The ceiling of the Keepstone model.
Three line items. Six tiers each.
Every Keepstone engagement is one of these, or a combination. Harden is the one we lead with — most clients have an existing tool. Build is for net-new work from Discovery. Operations runs everything after. Tab between them below.
Harden brings an existing tool up to operable standard before it goes into our Operations: consolidate accounts, rotate secrets, split environments, wire CI, stand up observability, prove backups, document what's there. Scope is set by the Assessment — fixed price, no surprises.
| Tier | What it typically covers | Fixed price |
|---|---|---|
| Tier 1 · Helpful | Baseline monitoring, backup verification, account consolidation. A handful of gaps closed. | $5,000 |
| Tier 2 · Useful | Add environment separation, CI for the repo, structured logging, an incident runbook. | $8,000 |
| Tier 3 · Important | Auth hardening, secret rotation, staging environment, error tracking, per-platform skills wired. | $13,000 |
| Tier 4 · Core | Full framework compatibility: observability, deploy pipeline, change management, documentation bring-up. | $21,000 |
| Tier 5 · Business-critical | All of the above plus staged rollouts, warm standby, incident command setup, pre-production load test. | $34,000 |
| Tier 6 · Mission-critical | Multi-system hardening, regulated data controls, active-active where viable, external monitoring, quarterly drills configured. | $55,000 |
Productized lanes for common stacks (Lovable-native, Replit-native, Bolt/Supabase-native, single DB): $8,000–$10,000 fixed.
Our service commitment.
We commit to response times, not heroic outcomes. An incident acknowledgement time we control. A start-of-remediation time we control. An uptime target derived from what your specific system can realistically sustain on its current infrastructure.
We don't promise zero downtime, zero incidents, or instant feature turnaround. Any vendor who does is either lying or about to lose money on your account. Neither is a stable foundation for a long relationship.
You can leave on 30 days' notice. Your data, credentials, accounts, and documentation are yours throughout. We'd rather lose the account than lose the reputation for being the vendor you can't get away from.
Frequently asked questions
How much does Keepstone cost?
Ongoing Software Ops is sold in six fixed monthly tiers. The two entry points are a free Assessment of an existing system or a $3,000 Discovery for new builds (credited against any future engagement).
Is the Assessment really free?
Yes. We perform a thorough read-only review of hosting, code, CI/CD, databases, logs, monitoring, and integrations, and deliver a written findings report. There is no obligation to engage after.
What is included in a tier?
Every tier includes the six standing disciplines: observability, change management, incident response, security, documentation, and stakeholder reporting. Tier determines response time, coverage hours, and monthly change budget.
Do you offer 24/7 or 5-nines coverage?
Yes, as riders on higher tiers. We quote these against real RPO / RTO targets rather than marketing language.
You don't pick your tier. The Assessment does.
Start with a free Assessment. In two weeks we'll come back with the tier, the hardening scope, and the total first-year cost — on one page, in writing.