# Pricing — Six fixed tiers, Assessment free, Discovery $3k — Keepstone > Six fixed Operations tiers. Free Assessment or $3,000 Discovery to start. No T-shirt sizes, no ranges — real prices on a real page. Source: https://keepstone.tech/pricing Last modified: 2026-04-24 --- Pricing · v 1.0 # Fixed prices. _Six tiers._ One page. No "starting from," no ranges, no quotes on request. Assessment and Discovery are where we find the right tier for your tool. Everything after is a number you can plan around. _◆_ 6 tiers _◆_ 3 line items _◆_ 0 surprises Start with one tool. _Grow to automate the business._ 01 · Entry ## Every engagement starts with one of two conversations. You already have the tool → **Assessment**, free. You don't have it yet → **Discovery**, paid and credited. Both end in a written report and a fixed quote. Neither ever turns into a surprise invoice. 01 · for existing tools ### Assessment Two weeks. Eight-category structured review scored against the Framework. You receive a written report: what's already [framework-compatible](/glossary#framework-compatible), what needs hardening, and a fixed quote for Harden + Operations at your tier. free2 weeksno obligation $0_free_ 02 · for new builds ### Discovery Two weeks. Working sessions, technical discovery, written specification. Ends in a fixed quote for Build + Operations. The fee is credited in full against Build if you proceed. credited2 weeksfixed scope $3,000_credited to build_ 02 · Tiers ## Six tiers, defined by what the tool means to your business. Tier is set from business criticality, workflow complexity, integration count, data sensitivity, and fragility. It's the same tier whether you're on Harden, Build, or Operations — so every number on the next page is tied to the same anchor. Tier 1 #### Helpful tool assistive · bounded A utility that makes one workflow easier. If it went down for a day, people would grumble and find another way. Low integrations, light data. Tier 2 #### Useful operational tool embedded · daily use Part of someone's daily work. A few integrations, a real user base. Downtime is a real drag on productivity. Tier 3 #### Important leverage platform revenue-adjacent The tool runs an important process — intake-to-invoice, commissions, matter overlay. Sensitive data, multi-integration. Outage costs money. Tier 4 #### Core leverage platform how work happens Multi-team, multi-integration. The operational backbone for a function of the business. Breaks the day if it's down. Tier 5 #### Business-critical operating system external users · SLAs matter Customer-facing. Field-to-office. Regulated context. Tight recovery objectives are genuinely appropriate here. Tier 6 #### Mission-critical business system multi-tool · real-time Multi-tool, multi-system. Real-time expectations, sub-hour RTO/RPO, regulated data. The ceiling of the Keepstone model. 03 · Pricing ## Three line items. Six tiers each. Every Keepstone engagement is one of these, or a combination. Harden is the one we lead with — most clients have an existing tool. Build is for net-new work from Discovery. Operations runs everything after. Tab between them below. Harden existing tool · one-time Build net-new tool · one-time Operations ongoing · monthly **Harden** brings an existing tool up to operable standard before it goes into our Operations: consolidate accounts, rotate secrets, split environments, wire CI, stand up observability, prove backups, document what's there. Scope is set by the Assessment — fixed price, no surprises. Tier What it typically covers Fixed price Tier 1 · **Helpful** Baseline monitoring, backup verification, account consolidation. A handful of gaps closed. $5,000 Tier 2 · **Useful** Add environment separation, CI for the repo, structured logging, an incident runbook. $8,000 Tier 3 · **Important** Auth hardening, secret rotation, staging environment, error tracking, per-platform skills wired. $13,000 Tier 4 · **Core** Full framework compatibility: observability, deploy pipeline, change management, documentation bring-up. $21,000 Tier 5 · **Business-critical** All of the above plus staged rollouts, warm standby, incident command setup, pre-production load test. $34,000 Tier 6 · **Mission-critical** Multi-system hardening, regulated data controls, active-active where viable, external monitoring, quarterly drills configured. $55,000 Productized lanes for common stacks (Lovable-native, Replit-native, Bolt/Supabase-native, single DB): **$8,000–$10,000** fixed. **Build** is net-new software from a Discovery spec. Modern agent-native stack, operational standards shipped from day one: source control, environments, observability, framework compatibility. Handoff into Operations at the agreed tier is included. Discovery fee credited in full. Tier Typical scope Fixed price Tier 1 · **Helpful** Generally not offered as net-new custom build — better served by a configured off-the-shelf tool. — Tier 2 · **Useful** Single-workflow internal tool. Auth, a few integrations, one durable data model. Ships framework-ready. $30,000 Tier 3 · **Important** Multi-role tool, meaningful integrations, real business logic, revenue-adjacent. Data and access design from day one. $50,000 Tier 4 · **Core** Operational backbone. Multiple interfaces, multi-team workflows, integrated observability, full runbook. $80,000 Tier 5 · **Business-critical** External-user system with SLAs in mind. Hardened auth, staged rollouts, resilience built in before launch. $130,000 Tier 6 · **Mission-critical** Custom team engagement. Multi-system, regulated, real-time. Typically a 6+ month team engagement. custom **Operations** is the ongoing work: framework-run monitoring, triage, incident response, minor changes. A single monthly number per tier. Includes bug fixes and trivial/minor enhancements — the kind of thing a product owner expects "just to be handled." Larger changes are scoped as enhancement sprints (we have several formats). Tier What operating it actually looks like Monthly Tier 1 · **Helpful** Basic uptime + backup verification. Email-level response. Trivial fixes included. $500 Tier 2 · **Useful** Framework-run monitoring, triage, minor defect remediation. Quarterly value report. $1,000 Tier 3 · **Important** All of the above + agent-led incident response, release management, observability tuning. $2,000 Tier 4 · **Core** Multi-integration monitoring, tighter response targets, docs-sync, per-platform skills at full coverage. $3,500 Tier 5 · **Business-critical** External-user grade operations. Pageable escalation, quarterly drills, capacity watch, cost watch. $6,000 Tier 6 · **Mission-critical** Multi-system coordination, real-time response envelopes, regulated-data controls, dedicated operator coverage. $9,500+ ### High-availability rider One rider, optional, stacks on Operations at Tiers 4, 5, and 6. Adds 24/7 pageable response, tight RPO/RTO targets, and quarterly failover drills. Most tools don't need this — when they do, they need it in writing. Tier 4 · Core _+_$1,200 / mo Tier 5 · Business-critical _+_$1,500 / mo Tier 6 · Mission-critical _+_$2,000 / mo ### What the monthly fee includes Support covers bug fixes and trivial to minor enhancements — the small stuff you'd expect handled without a line-item quote. Anything larger is scoped separately as an enhancement sprint (multiple formats available — ask during assessment). #### Included * Monitoring and uptime watch * Bug fixes and defect remediation * Trivial and minor enhancements * Issue intake and triage * Agent-led incident handling * Framework maintenance * Release management for support work * Documentation upkeep * Quarterly value reporting #### Scoped separately * Net-new features * Major workflow changes * Redesigns * Open-ended business-logic changes * Unlimited "quick tweaks" Honesty ## Our service commitment. We commit to response times, not heroic outcomes. An incident acknowledgement time we control. A start-of-remediation time we control. An uptime target derived from what your specific system can realistically sustain on its current infrastructure. We _don't_ promise zero downtime, zero incidents, or instant feature turnaround. Any vendor who does is either lying or about to lose money on your account. Neither is a stable foundation for a long relationship. You can leave on 30 days' notice. Your data, credentials, accounts, and documentation are yours throughout. We'd rather lose the account than lose the reputation for being the vendor you can't get away from. FAQ ## Frequently asked questions How much does Keepstone cost? Ongoing Software Ops is sold in six fixed monthly tiers. The two entry points are a free Assessment of an existing system or a $3,000 Discovery for new builds (credited against any future engagement). Is the Assessment really free? Yes. We perform a thorough read-only review of hosting, code, CI/CD, databases, logs, monitoring, and integrations, and deliver a written findings report. There is no obligation to engage after. What is included in a tier? Every tier includes the six standing disciplines: observability, change management, incident response, security, documentation, and stakeholder reporting. Tier determines response time, coverage hours, and monthly change budget. Do you offer 24/7 or 5-nines coverage? Yes, as riders on higher tiers. We quote these against real RPO / RTO targets rather than marketing language. The honest next step ## You don't pick your tier. The Assessment does. Start with a free Assessment. In two weeks we'll come back with the tier, the hardening scope, and the total first-year cost — on one page, in writing. [Free assessment →](start?path=assess) [Discovery · $3,000 →](start?path=discover)